The Dawsongroup

From Start to Finish, We Can Support You All The Way.

Dawsongroup’s primary focus is supporting our customers and their brands, which means you might not have heard of us, but the sheer scale of our business means we know that our assets will be utilised to provide something in your life today.

Dawsongroup plc is a group of companies specialising in the supply of commercial assets. The group has grown from a core truck and trailer rental product to cover nine distinct asset groups. We have developed on the back of our innovation and a commitment to service excellence. We give our clients an increased capability without risking capital and endow them with the flexibility to say ‘yes’ to any growth opportunities.

Currently, we work throughout the UK and Europe and are utilised by the largest corporates through to SMEs who work in logistics, retail, transportation, food production, pharmaceuticals and many other various sectors.

forklift truck rental, forklift short term rental, forklift attachment rental

Dawsongroup is Empowering Industry to Grow Without Risk

We have a uniquely broad portfolio of asset solutions, accessible by a range of funding models that minimise financial risk and maximise capability while protecting business capital.

The Unknown

You would be surprised by the number of customers we have who use our assets for some unusual purposes. Could this be you?

Dawsongroup | material handling - Built on Service Based upon trust

Our approach to business is based on 3 main values;

Service – Providing the best possible support and service excellence to every customer.

Usership – Having flexible, affordable rental packages for short or long term requirements with no hidden extras.

Best of market – Providing our customers with the best equipment the industry has to offer that’s best suited to their specific requirements.

At Dawsongroup | material handling our strength is our staff. We work collaboratively with our customers to develop the solution that you need to meet your business needs; whether that is new equipment purchased outright or contract rental.

Our rental options offer you the financial benefit of being funded off balance sheet with no residual value or end of term disposal headaches. Whether long term or short, your rental can be offered with a variety of inclusive service level and maintenance options.

We regard customer care and support as critical to a successful relationship, and that’s why our standard hire agreement covers all elements of service and maintenance. We hold an extensive parts inventory and where we don’t hold an item in stock, we are able to source 95 per cent of all parts within 24 hours. Our aim is to ensure your equipment is always available, minimising downtime. From contract hire to rental and leasing, we can help provide the right material handling equipment for your business.

Working With Us

Dawsongroup | material handling is one of nine businesses operating under Dawsongroup plc.  We focus on providing a cost-effective solution for any material handling need.  As well as providing new and used machines with excellent service support, we work with our customers to help solve critical issues such as vehicle downtime or unusual handling applications.  Our consultative approach develops viable solutions that benefit both the customer and us.

I started with Dawsongroup | material handling just over 2 years ago as a Service Controller.  I have since recently moved into my new role as Service Fleet Controller.  I am responsible for the communication between three key areas of the business.  I ensure our fleet is prepared for hire and sale in a timely and efficient way.  So we can actively deliver our industry-leading service to our customers.  It means ensuring our service, parts control function, workshops and our hire desk co-ordinate effectively.  So we can maintain the customer service levels that set us aside from the competition.

Simon Fox

Service Fleet Controller

I started with Dawsongroup | material handling in 1998 as a Workshop Engineer for a period of six months.  I then left to go back to a previous employer, and after one year in 1999, I returned to Dawsongroup | material handling as an Assistant Maintenance Controller.  After a short while, I was promoted to a Maintenance Controller and subsequently went through several promotions, Fleet Controller and Service Manager, to my current position as Area Sales Executive for the North-East down to Lincolnshire.  My background is in engineering, which gives me a good understanding of the products.

Michael Wood

Area Sales Executive

I work in the accounts department and will be celebrating my 11th anniversary this year.  I have gained an AAT Accounting Qualification through Dawsongroup’s qualification scheme.  One of the best things about working here is the people, especially since we moved into our open-plan office, as this has brought all the separate departments together.

Steph Best

Assistant Accountant

I started with Dawsongroup | material handling just over 3 years ago and enjoy the different challenges that each day brings.  Prior to this for the last 15 years, my background was in engineering, I find I can put my more practical experience to good use in my role.  Dawsongroup is a great company to work for with very honest policies, which gives us all pride in our work.  Since starting with Dawsongroup, I have been given the opportunity to progress within the service department to the role of service support manager.

James Birkitt

Service Support Manager

With nearly 23 years of material handling equipment experience, the majority of my time is spent in the paint shop refurbishing our used trucks to make them look better than new.  The spray booth that was installed in 2014 has enabled me to get a perfect finish every time.  I take great personal pride in refurbishing our trucks, so much so that I keep a collection of photographs of my work.

Brian Lewis

Paint Shop

I have over 13 years’ experience of working at Dawsongroup and am responsible for ordering parts and ensuring they arrive in a timely manner – there’s nothing worse than letting a customer down.  Fortunately, we can source 95% of all parts within 24 hours, ensuring the majority of our customers are never without a vehicle for very long.

Russell Cowell

Stores Controller

I have worked here for just over 5 years, and I am one of the service controllers.  I take calls from customers who have problems/breakdowns and allocate an engineer to ensure they get their trucks working as soon as possible.  Dawsongroup is very flexible, allowing me to work 3 days a week.  They took me back when I left briefly to go to another job that didn’t work out.  Our staff, Customers and Engineers are all very friendly and I enjoy speaking to them – we have a great rapport!

Nina Tasker

Service Controller

I work on Reception at Dawsongroup | material handling, and I have been here for 5 years, I really enjoy working in an open-plan office.  All my colleagues are friendly and supportive.  I also enjoy speaking to customers on a regular basis and dealing with incoming enquiries professionally.  I have visited the Head Office in my role as Site Champion.  The company is always looking for new ways to benefit our employees, including extra holidays and discount cards, which always come in handy.

Susan Parker

Receptionist

I’ve worked for Dawson’s for 19 years, and the group is continually looking for ways to benefit staff such as Health Checks, Bupa, staff benefits (discounts and offers), cycle to work scheme, childcare vouchers and the day off on your birthday!  I mix with all our departments as I like to see what is happening across the business.  I’m proud of the quality of our fleet, and we’re always making sure we have the latest technology and high-quality trucks to benefit the customer.

Brenda Fealy

Purchase Ledger

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